We offer FREE SHIPPING on all Australian orders for the Nurture Yourself Range and Chunky Organic Ceramic Mugs.

**We use Sendle for shipping which is 100% carbon neutral, and we use 100% Australian made recyclable packaging. Please ensure a secure shipping location is provided at checkout as we are unable to provide refunds for stolen or lost packages.

Domestic Shipping (Within Australia)

All items from the Nurture Yourself Range and Chunky Organic Ceramic Mugs are sent using Sendle. Please allow up to 5 business days for your goods to arrive. All Exhibition Ranges are pick local up only. Please enquire to arrange a time to visit our studio.

International Sales

Email us here for international shipping enquiries.

Returns, Shipping and Dispatch – Australia

If your items arrive damaged, we will happily exchange it for something similar or lesser value. If the return and exchange is for an item that is of greater value, only the remaining difference will need to be paid. Please note that the buyer is responsible for return shipping costs on damaged items. You must email us a photo of the damaged goods within 24 hours of receiving them. Please ensure a secure shipping location is provided at checkout as we are unable to provide refunds for stolen or lost packages. Please click here to email us regarding your damaged goods. 

Secure Online Shopping

Our online transactions are processed by Paypal, the world’s most trusted online payment system. We also accept payment by credit card via Stripe. Shop with confidence at Naturemuse.

When you purchase a ticket to a workshop, you acknowledge and agree that:

  • Cancellations made with more than 7 working days in advance of the event start date will receive a full refund. Cancellations made with less than 7 working days to the training start date will not be eligible for a refund of any kind. Class sizes are kept small to optimise your experience and we ask that you are clear about your dates please. Due to small class sizes and the specialised equipment required, we cannot offer make-up sessions if any classes are missed within your workshop timeframe.
  • You may transfer your registration to another one of our scheduled Workshops in the same calendar year (pending availability) any time before 7 working days of the event; you will not be entitled to a refund for the difference.

Need to talk to someone?

We love hearing from our fabulous customers so please don’t hesitate to contact us. You can either:-

Intermediate Ceramics & Wheel Throwing

Prerequisites required; Ceramic Glazing 101 & Wheel Throw workshop must be completed.

Commence anytime based on availability, however, there is a waiting list for this class. 

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Booking T&Cs

When you purchase a ticket, you acknowledge and agree that:

  • Cancellations made with more than 7 working days in advance of the event start date will receive a full refund. Cancellations made with less than 7 working days to the training start date will not be eligible for a refund of any kind. Class sizes are kept small to optimise your experience and we ask that you are clear about your dates please. Due to small class sizes and the specialised equipment required, we cannot offer make-up sessions if any classes are missed within your workshop timeframe.
  • You may transfer your registration to another one of our scheduled Workshops in the same calendar year (pending availability) any time before 7 working days of the event; you will not be entitled to a refund for the difference.

Next Steps

Once you’ve secured your spot, in addition to your tax receipt, you’ll receive an email from Fiona acknowledging your registration.

If you haven’t received the confirmation email within a couple of hours of your purchase, please check your junk mail.

Fiona will be in contact a week before classes start to provide you with instructions and what to bring.